By Kevin Siembieda
Whew, we’ve spent a lot of time in the warehouse this week with the last of the Surprise Packages. When not, we’ve been working on one product or another. For me that means coordination, assigning art, writing, editing, and wheeling and dealing. In short, we have been busy as all get out.
Surprise Package offer ended with a bang. A great many of you waited to purchase your Palladium Surprise Package until the last weekend. Kathy had been processing orders all weekend, so she was not expecting to see 119 pages of orders Monday morning from just Sunday sales alone! It was a welcomed surprise, but it meant a very busy start to our week.
We signed and packed more than 600 books in just the first two days of the week. As you might imagine, that took pretty much an entire day by itself. Julius spent one day just pulling the books. Then, I spent hours double-checking and signing them all, writing notes and trying to make sure they were all special. The rest of the available crew were right behind me, signing away. Many of the UPS orders went out on Monday. Regular orders, Priority and remaining UPS Grab Bag orders when out on Tuesday. Wednesday, the rest of the orders (60 or 70) went out. Only a handful requiring a bit more time and finesse went out today. So if you ordered a Surprise Package last weekend, it is on its way to you.
As always, your brief comments were fun, funny, touching and appreciated. It was nice to see a good number of new customers, a trend we’ve noticed for the last few years now. It was even more rewarding to see names and read comments from those of you who had left gaming for awhile, but are getting back into it. For many it was a matter of work, or marriage and children, or life in general getting in the way and stealing your time away from gaming. Whatever the reason, welcome back! It is great to see you again. Stick around because we are going to blow your minds with what we have in mind for ALL our games.
Two of our four heating units in the warehouse stopped working last Friday afternoon, so it has been chilling in the warehouse. I think Julius must be part Eskimo by now. One needed a new thermostat, the other requires repairs yet to be determined. Our heating repair guy can’t get to it till early next week, so we’re all happy it is supposed to be unseasonably warm the next several days; 40s and low 50s. Crazy weather. Other than that, we have been working on many titles and projects I spoke about in the last Weekly Update.